Privacy Policy
In order to process bookings OutStanding Costa Rica is required to collect certain personal details from you. These details will usually include the names and addresses of travellers along with passport details, credit / debit or other payment details and special requirements such as those relating to any disability or medical condition that may affect the trip arrangements. We take full responsibility for ensuring that proper security measures are in place to protect your information.
We must pass some information on to the relevant suppliers of your travel arrangements (airlines, hotels, transport companies etc.). The information may also be provided to security or credit checking companies, public authorities such as customs / immigration if required by them, or as required by law.
Personal and insurance information will be collected from all clients at the onset of your trip.
You may also be asked to review your tour on trusted review websites or we may share these reviews with trusted review websites on your behalf.
If you do not wish to receive communication from OutStanding Costa Rica in the future then please let us know as soon as possible. If we do contact you by email about our new trips or special offers, you will also be able to unsubscribe yourself from our database at this time.
OutStanding Costa Rica makes every effort to comply with the Canadian Federal Privacy Act, however If you believe OutStanding Costa Rica is not abiding by its posted privacy policy, or if you have any comments, please let us know at info@outstandingcostarica.com.
Social Media: If you make use of any OutStanding Costa Rica social media features, either on our website, an App or otherwise through a social media provider, we may access information about you via that social media provider in accordance with their policies. When using a social media feature and if you have chosen to include it in your social media account, we may access information such as your name, profile picture, gender, birthday, email address, town or district and any other information you have chosen to make available and share.
Photographs, Video & Testimonials: Any image or video taken by any person during your trip that contains your image or likeness may be used by OutStanding Costa Rica for promotional and marketing purposes without charge in all media including, but not limited to, brochures, website and social media channels. Written feedback and evaluations provided to OutStanding Costa Rica may also be used in print and online for marketing and advertising purposes. Additionally, any photographs, video and text sent to OutStanding Costa Rica must be the client’s own and by sending it, the client agrees that OutStanding Costa Rica can use it for advertising and marketing purposes. OutStanding Costa Rica will assume that you do not object to being communicated with or the use of your photos unless you contact us and express your refusal of permission in writing